Terms of sale

1. Plan and prices

voicetocell is sold as a single plan, priced per seat. Prices exclude taxes; the applicable VAT is calculated at checkout from your billing address and, where relevant, your EU VAT number.

• Monthly — €10.99 excl. VAT per seat per month.
• Yearly — €109.90 excl. VAT per seat per year, paid upfront.

Every subscription includes all features: live transcription, speaker separation, answers written into your workbooks, the team workspace and 10M AI tokens per seat per month (see section 3). The current prices are shown on the pricing section of the website. Le Beau Digital may change its prices; a new price applies from the next renewal period, after notice by email at least 30 days in advance.

2. Free trial

Each new workspace gets a 14-day free trial, with no credit card and up to 10 members. Nothing is charged automatically when it ends: recording stops until a subscription is taken out, and existing interviews and workbooks remain available. If you subscribe during the trial, the first payment is taken when the trial ends.

3. AI tokens and token packs

Placing answers in cells and transcribing speech consume AI tokens. Each subscription includes 10M tokens per seat per month, shared by the whole workspace. The allowance resets on the first day of each month; unused tokens do not carry over.

When the allowance runs out, transcripts are still saved, but answers are no longer written to the cells until it resets. You can then buy token packs: 5M tokens for €5.00 excl. VAT per pack, paid once. Pack tokens never expire and are only used once the monthly allowance is exhausted. They are not refundable.

4. Order and payment

Subscriptions and token packs are ordered online from the Billing page of the application. Payment is handled by Stripe (card). Le Beau Digital never stores card details. An invoice is issued for every payment and is available in the Stripe customer portal, from the Billing page.

Monthly subscriptions are charged at each renewal; yearly subscriptions are paid in one go for twelve months.

5. Seats

Each member of the workspace, and each pending invitation, uses one seat. Seats can be added at any time: the prorated amount for the current period is charged immediately. Removing seats credits the prorated amount on the next invoice. The subscription stays attached to the workspace.

6. Term, renewal and cancellation

The subscription runs for the chosen period (one month or one year) and renews automatically for the same period. You can cancel at any time from the Stripe customer portal: cancellation takes effect at the end of the current period, with no refund for the period already started. Recording then stops; your interviews and workbooks remain available, and you can subscribe again at any time.

If a payment fails, access is maintained while Stripe retries the payment. Without settlement, the subscription ends.

7. Right of withdrawal

The service is intended mainly for professionals, to whom the right of withdrawal does not apply. If you subscribe as a consumer, you have fourteen days to withdraw; by asking for the service to start immediately, you accept that the amount for the period already used remains due.

8. Service level and support

Le Beau Digital makes reasonable efforts to keep the service available. Support is provided by email at hello@voicetocell.com, on business days. No quantified service level (SLA) is included by default.

9. Data and processing

Interview recordings, transcripts and workbooks are processed on behalf of the workspace, in line with the privacy policy. A data processing agreement (DPA) can be signed on request.

10. Liability

The liability of Le Beau Digital is limited to direct damage and capped at the amounts actually paid during the twelve months before the event giving rise to it. Loss of revenue, loss of data attributable to the user and indirect damage are excluded.

11. Governing law and disputes

These terms are governed by French law. In case of dispute, the parties will first seek an amicable solution. Failing that, the courts of Bobigny have jurisdiction.

Seller: Le Beau Digital, SASU with a share capital of €100, RCS Bobigny 932 299 928, 119 rue Rouget de Lisle, 93160 Noisy-le-Grand, France — see the legal notice.